Frequently Asked Questions

Is there a charge for quotations?

We offer free no obligation quotations

When I am ready to book a removal, how much notice do I need to give?

Please book your removal as soon as you have a confirmed moving date, to make sure we have the capacity and availability on that day. If, for some reason, you are unable to give us early warning, we will do everything we can to accommodate you.

I cannot move into my new house straight away what do you suggest?

We can offer short term storage at very competitive rates.

How do you transport my clothes from a wardrobe?

Wardrobe boxes are free for hire on the day. Each box accommodates around 25 garments.

Do you move outdoor plants?

We do carry and move your household plants

When do I need to pay?

The payment terms are all listed on the quotation and terms and conditions.

How do I pay?

We accept cash, debit, credit cards and payment by BACS (direct bank transfer). Whatever your requirements, please feel free to contact us for advice, we’re always happy to help

Are my belongings insured?

Yes, against loss and damage whilst in our care, with our limited liability insurance.

What are we doing to help the environment?

• Sustainable movers – We recycle and repurpose wherever possible. Ensuring any unwanted items find new homes with charities or families within the community in need. Working closely with Ruddington Village Volunteers and those in our local community.
• We’ll collect your used boxes to be reused or recycled. We use recycled cardboard boxes, biodegradable bubble wrap and reusable packing materials. Your belongings get the highest level of protection, and the environment gets a little help along the way.
• We use the most efficient routes which means we keep the fuel to a minimum.
  We work consciously to build a better world.

By using a more conscious environmentally friendly company you are not just moving home but you are helping shape a better world. We aim to reduce our carbon footprint, sustain the recycle packing materials scheme and cut down on waste by ensuring wherever possible we give back and donate goods to the local community.

Do we offer Blue light discount?

Yes, we do. We offer 5% discount to all those that have the Blue Card.